Privacy Policy
We're committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial analysis services.
Last Updated: 15 March 2025 | Effective Date: 15 March 2025
This privacy policy applies to all Australian residents and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
About This Policy
talyrixeonva (ABN pending) operates talyrixeonva.com and provides financial analysis services to individuals and businesses across Australia. We take privacy seriously because, well, your financial data deserves respect.
This policy covers what information we gather, why we need it, and what happens to it. If something here doesn't make sense or you want more detail, reach out. We'd rather have a conversation than leave you confused.
Information We Collect
Look, we only ask for what we genuinely need to provide you with useful financial insights. Here's what that actually means:
Personal Information You Provide
- Your name, email address, and phone number when you create an account or contact us
- Business details if you're using our services for commercial purposes
- Financial data you submit for analysis (income statements, transaction records, budget information)
- Payment information when you subscribe to our services (processed through secure third-party providers)
- Communication records when you reach out to our support team
Information Collected Automatically
When you visit our website, some technical information gets logged. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve the user experience and spot any technical issues.
We also use cookies and similar tracking technologies. You can control these through your browser settings, though some features might not work as smoothly if you disable them entirely.
How We Use Your Information
Every piece of data we collect has a specific purpose. We don't sit around browsing through customer files for fun. Here's the breakdown:
Service Delivery: Processing your financial data to generate the analysis reports you've requested. This is the core of what we do.
Account Management: Maintaining your user account, processing payments, and handling subscription renewals.
Communication: Sending you service updates, responding to inquiries, and occasionally sharing relevant information about new features or educational content.
Improvement: Analyzing usage patterns to make our platform more helpful and fix things that aren't working properly.
We won't use your information for purposes beyond what you'd reasonably expect from a financial analysis service. No selling your data to marketing lists or anything sketchy like that.
Data Sharing and Disclosure
We're pretty protective of your information. Sharing happens in limited circumstances, and you should know about them:
- Service Providers: We work with carefully selected companies that help us run the platform. Cloud hosting providers, payment processors, and email service providers, for instance. These partners can only access what they need to do their specific job, and they're bound by strict confidentiality agreements.
- Legal Requirements: If Australian law requires us to disclose information, we'll comply. This might include court orders, regulatory investigations, or situations where disclosure is necessary to prevent serious harm.
- Business Transfers: If talyrixeonva is acquired or merged with another company, your information would transfer to the new entity. You'd be notified well in advance.
- With Your Consent: Any sharing beyond these scenarios would only happen with your explicit permission.
We don't share your financial analysis data with third-party marketers, data brokers, or anyone else looking to profit from your information.
Your Rights Under Australian Privacy Law
The Australian Privacy Principles give you real control over your personal information. Here's what you can actually do:
Access Your Information
Request a copy of the personal data we hold about you. We'll provide this within 30 days, usually much sooner.
Correct Inaccuracies
If something in your records is wrong, let us know. We'll update it promptly and notify any third parties if necessary.
Request Deletion
Ask us to delete your account and associated data. We'll comply unless we're legally required to retain certain records.
Object to Processing
Withdraw consent for specific data uses. This might limit some service features, but it's your choice.
Data Portability
Request your data in a commonly used format so you can transfer it elsewhere if you want.
Lodge Complaints
If you're unhappy with how we've handled your information, you can complain to us or directly to the Office of the Australian Information Commissioner.
To exercise any of these rights, contact us using the details at the bottom of this page. We'll verify your identity and process your request as quickly as possible.
Data Security Measures
Financial information is sensitive stuff. We take security seriously and implement multiple layers of protection:
- All data transmitted to and from our servers uses industry-standard TLS encryption
- Financial data is stored in encrypted databases hosted within Australian data centers
- Access controls ensure only authorized personnel can view customer information, and all access is logged
- Regular security audits and penetration testing to identify and fix vulnerabilities
- Employee training on data protection and confidentiality obligations
- Automated backup systems to prevent data loss
- Multi-factor authentication for account access
That said, no system is completely bulletproof. We can't guarantee absolute security, but we can promise we're doing everything reasonably possible to protect your information.
What You Can Do: Use strong, unique passwords for your account. Enable multi-factor authentication. Don't share your login credentials. If you suspect unauthorized access, contact us immediately.
Data Retention Periods
We don't keep your information forever. Here's how long different types of data stick around:
Data Type | Retention Period | Reason |
---|---|---|
Account Information | Duration of active account plus 12 months | Service provision and account recovery |
Financial Analysis Data | 24 months after last analysis | Historical reporting and trend analysis |
Payment Records | 7 years | Australian taxation and accounting requirements |
Support Communications | 3 years | Customer service quality and dispute resolution |
Website Analytics | 26 months | Usage analysis and platform improvement |
When data reaches the end of its retention period, we securely delete or anonymize it. If you close your account, we'll expedite deletion of non-essential data while keeping what's legally required.
Cookies and Tracking Technologies
Our website uses cookies. These are small text files stored on your device that help the site function properly and remember your preferences.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality like maintaining your logged-in session. You can't opt out of these without breaking the site.
- Performance Cookies: Help us understand how visitors use the site so we can improve it. These collect anonymous information.
- Functionality Cookies: Remember your preferences like language settings or display options.
We don't use advertising cookies or share cookie data with third-party advertising networks. You can manage cookie preferences through your browser settings, though this might affect how the site works for you.
International Data Transfers
We primarily store and process data within Australia. However, some of our service providers operate internationally, which means your information might occasionally be accessed from overseas.
When this happens, we ensure these providers meet Australian privacy standards or have equivalent protections in place. We use contractual safeguards and only work with reputable companies in jurisdictions with strong data protection laws.
If you'd like specific information about where your data is processed, feel free to ask.
Children's Privacy
Our services aren't designed for anyone under 18. We don't knowingly collect personal information from children. If we discover we've inadvertently gathered data from someone underage, we'll delete it promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately.
Changes to This Policy
Privacy practices evolve, and so will this policy. When we make changes, we'll update the "Last Updated" date at the top and notify active users via email if the changes are significant.
Continued use of our services after policy updates means you accept the revised terms. If you disagree with changes, you can close your account.
We'll never make retroactive changes that significantly reduce your privacy protections without explicit consent.
Third-Party Links
Our website might contain links to external sites or services. We're not responsible for the privacy practices of these third parties. When you click through to another site, read their privacy policy to understand how they handle your information.
Questions About Privacy?
If you have questions, concerns, or want to exercise your privacy rights, we're here to help. Reach out through any of these channels:
We'll respond to privacy inquiries within 5 business days and resolve most requests within 30 days.